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  • How do I place our fundraising order?
    Once you have all orders and money turn in the Order Form Summary Sheets that include the seller’s name, customer's name and phone number and the total amount of items needed for each product. After all order forms are turned in, we will review and email you an invoice to complete payment. During payment, you’ll only pay 60% to Paint Parties and the processing fees. Processing fees are based on the number of items in your order: $.50 per item with a minimum of $25 and a maximum of $99. We highly recommend paying with a debit/card as this is the quickest way to begin processing your order. Payment must be made before we can begin processing your order. Once payment is made, you will receive the order within 1-3 weeks.
  • Can I fundraise as an individual for personal reasons?
    Our fundraising program works best for groups.
  • What forms of payment do you accept?
    We take cash but we highly recommend paying by debit/credit card as this is the easiest and quickest way to begin processing your order. We accept the following card types: American Express MasterCard Visa Discover
  • There is an error with my order- what do I do?
    If there are any discrepancies with your order, please email experiencedrip@gmail.com with your order number and describe the discrepancy. *If you are a participant of a fundraiser, please contact the organizer of the fundraiser to handle discrepancies.
  • Can supporters pay with checks? Who do they write checks to?
    Preferred form of payment is completely up to you. If you allow supporters to write checks, please ensure they are written out to you or your organization. When placing your fundraising order, you keep profit upfront so you will process all payments before making one payment to The Drip Experience. We do not accept personal checks as payment.
  • How can I track my order? What is the turnaround time?
    Once payment has been processed, orders take 1-3 weeks for delivery. If payment has been processed and this time frame has passed, please send an email to experiencedrip@gmail.com with your order number requesting a completion update. Our Customer Success team will assist from there.
  • How much is shipping? Do I have to pay for shipping?
    Shipping is a flat-rate cost based on the number of items in your order: 1-50 items: $25 50-197 items: additional $.50 per item 198+ items: $99 There is a shipping cost for every fundraising order. We do not currently offer free shipping due to the high volume of orders.
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